Optimum Care Ltd  supplies fully trained and complaint healthcare professionals into multiple healthcare settings across Peterborough. Our ethos is to provide the highest standards in quality and compliance to our service users. We have a well-established team supporting the UK’s largest public and private healthcare.

Category of healthcare staff recruited

  • Senior Care Assistants
  • Health Care Assistants
  • Support Workers
  • Homecare Workers

Compliance and Quality Assurance:

Our reputation for quality is paramount. The satisfaction, valuable feedback and views of service users and/or their representatives and other stakeholders is important to us. We are proactive in seeking out and acting upon this wherever practical and appropriate. Annual surveys are carried out to find out what our service users think about our services and to help us review and improve them.

We also visit service users on a regular basis for face to face discussions and feedback.  Systems are in place to conduct quality audits in areas such as performance, practices and complaints.

Optimum Care Ltd operates within an open and transparent culture and is happy to provide additional information including copies of any policies and procedures at the request of service users for their information.

Our Offerings:

In the near future out plans are to be able to skilled the workforce in where we can support staffing shortages in a diverse range of settings, we work alongside healthcare providers in both local government and within the private sector to support:

  • Private Hospitals
  • Nursing Homes
  • Residential Care Homes

 

Our Operations:

Leaders and industry experts; Our management team lead from the top and take pride in managing our client relationships personally.

A robust recruitment process;  Optimum Care to ensure that the highest standard personnel is selected and fully complaint with the regulatory standards through our robust recruitment process.

All our care staff undergo comprehensive induction and training prior to employment.

Monitoring and Feedback Systems; we oversee our teams professional development regularly via spot checks, regular supervisions, training updates and courses.

Annual appraisals are carried out with every member of the team to discuss their performance and to plan their future development.

All staff have access to qualifications and training which includes personal development (including free mandatory Continuing Professional Development (CPD), Prep study opportunities and revalidation guidance).

Health care workers and nurses providing a service to service users with specific needs will receive appropriate specialist training where required.